Live Chat Support in Website Hosting
Along with the telephone and ticket support, we supply live chat support as well. You will be able to contact us every day, including holidays and weekends, and we will give you more details about the website hosting plans that we supply in case you are not a customer yet, or about basic and billing questions when you already have an account. Though for solely tech matters you will have to open a trouble ticket to our tech support, as such issues need extra time to be taken care of, you may still contact us on our live chat for some technical info. For instance, we are able to assist you to set up an e-mail address in your e-mail client or troubleshoot a number of problems, saving you lots of time. Even if our phone lines are already off for the day, you can speak with a live person.
Live Chat Support in Semi-dedicated Servers
When you use the live chat support service that we offer with our Linux semi-dedicated servers, you're able to find the replies for any questions you may have or have numerous issues taken care of in no time. Our service is accessible every day, so that you'll be able to speak to a representative even on weekends and holidays. In the event that you are not sure which package is better for your websites or if our state-of-the-art cloud hosting platform matches some system requirements, you can join the live chat before buying anything. If you are a present customer, you're able to find more info about billing issues, account settings as well as a number of common tech issues you may encounter, let's say in case you are unable to set up an email account in a client on your computer system. Our live chat can save you considerable time regardless where you are or when you get in touch with us.