Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • You can find nearly all the answers to your questions in the intuitive Help Center section included in our Website Control Panel. It offers an exhaustive repository with regularly asked questions and comprehensive help articles prepared by our experienced tech support staff.

  • Top quality support service

  • How–To Video Clips

  • For those of you who want to discover how to address a frequently experienced issue by watching an instructional video clip, we have added a compilation of video tutorials to our Website Control Panel. All the video lessons are brief and easy to understand. They offer you visual presentations of various web site management techniques.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 client support service and come with a 60–minute ticket response guarantee. Our accomplished support engineers will be available 24x7x365 and will sort out any problem that you could possibly have within less than 60 minutes after the support ticket submission. In the majority of cases, an answer will be given to you within twenty minutes.