Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Answer Warranty

  • Our team of techs will try their best to answer to your assistance demands in about 1 hour. If, however, the issue you have experienced demands the assistance of the Administrators’ =Department,= we will forward the ticket to the technician on shift and will write a comment to tell you.

  • Top quality support service

  • Top–quality Tech Assistance Service

  • Our customer assistance team is going to be online for you round the clock to to respond to all service demand tickets that you send. We offer tech help for all programs that are pre–installed on your machine. These include our custom built Website Control Panel, the chosen OS plus the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Website Control Panel that will come completely free with the virtual server, you can discover an insightful Help zone, that features all you need to be informed about when maintaining your internet sites and software. We have included a range of how–to content articles and video tutorials that present the fundamental website maintenance duties in an easy to read fashion.