A 99.9% Server Uptime
Our website hosting system is based on a steady, world–class hardware architecture and a heavily modified Linux distro. So, no matter what your site is, or how many website visitors you have, or even if there is a DDoS attack, our servers will stay up and your web sites will stay visible online.
Our website hosting plans plans include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s important that you also build your own network architecture. That is the reason why we built a custom internal network in each one of our data centers. Based on first–rate Juniper switches and routers, our internal network allows for incredibly fast data transfer speeds and is completely redundant.
In this way, you can enjoy a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter as well as in our AU located datacenter, irrespective of which web hosting service you have selected.
A 30–Day Money–Back Guarantee
Just like with any other service, if it is your money at risk, you can’t feel truly safe. This is why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel happy with our hosting service or in case you wish to use an even more powerful hosting solution, like a Linux VPS plans or a Linux dedicated servers – we’ll give you your money back in full, with no secret costs or return taxes.
24/7 Technical Support
If you’ve ever had to wait around for hours for a reply, you’re aware of how maddening this can be, especially if your web site is at stake. This is exactly why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be here for you and they’ll respond to you within sixty minutes. And the best thing is that their average response time is under twenty minutes!