Q: Why do I need to move my site? What does website migration involve?
A: The web site migration service offered by Key Life Hosting Services is entirely free and consists of moving all your web files, databases and e–mails from your present provider to your new web hosting account with us. We’ll also update all the configuration settings required for your web sites to be fully operational on our ultramodern cloud hosting platform.Our technicians are completely capable of transferring any type of site. With years of work experience behind their backs, they’re well–versed in the specificities of our cloud hosting platform, our Control Panel and all other well–known Control Panels. For them, moving a custom–built web app with lots of custom libraries is as elementary as transferring a simple WordPress blog.
Q: Just how long will the web site migration process take?
A: There are plenty of aspects to keep in mind – the total amount of files, the size of the database, the complexity of the website itself and the current workload of our website migration professionals, etc. However, we do try to implement all web site migrations in a 48–hour time period. Smaller–sized web sites are transferred much faster – typically in under 24 hours.
Q: What details will I have to give to your Website Migration Department?
A: We’ll need the login details for your old hosting provider’s Control Panel as well as the site’s name (domain name).
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: Will my site be offline during the transfer?
A: Your web site will continue to work just like it did before with your old web hosting provider. When we have completed the migration, your web site will be configured to work on our hosting platform and we will alert you to preview it. If it is working correctly, all you will have to do is change the name server resource records associated with your domain name. Your website will be migrated to us with no downtime whatsoever.
Q: Will my current hosting provider learn that I’m leaving them?
A: While we migrate your website content, your hosting provider won’t be aware of the migration at all. We will not contact them in any way.
Q: Which web hosting providers can you migrate content from?
A: We can migrate your web site from any web hosting provider or any Linux–powered web hosting platform as long as we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we cannot transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.