Customer Support Channels
A 1–hour Response Guarantee
Providing high–quality support promptly is our high priority, so that we back up each website hosting plans plan with a one hour ticket reply guarantee. The moment you share a ticket or drop a message, our user customer assistance staff will do their best to generate the most acceptable answer to your issue and to supply you with information quickly.
A Top–quality Support Service
Our technical support service is provided by a group of competent specialists who will be able to respond to your request quickly. You are able to make contact with the tech support team crew by launching a support ticket from your Website Control Panel or by posting us an email message. On business days, you may also contact us on the telephone or take advantage of the live chat option.
An Intuitive Help Section
Our Control Panel gives you a substantial know–how base that’s integrated into all parts. In each area, you will find a Help control key which will load for you a group of step–by–step tutorials on how to make use of a selected element or conduct a specific action. Also, we have generated training movies as a way to get a better idea of the Control Panel’s interface.