1 hour ticket response
Timely support is our highest priority and this is why we have a team of experienced technical support engineers who are prepared to provide a rapid reply to any question that you may have. Simply open your trouble ticket from the Website Control Panel and we will get back to you within one hour at the latest. As a matter of fact, we strive hard and aim for a 20–minute technical support ticket response time.
A First–Class Customer Service
We’ve got a team of web hosting support engineers who will be happy to respond to all your requests every time you require assistance. Almost all our tech support team members have several years of experience in the website hosting plans world, which means that you can constantly count on fast and appropriate answers to your concerns.
An Intuitive Help Center Section
In the Website Control Panel you can find an easy–to–browse Help section where you can find quick suggestions on how to use our web hosting services. You can see the answers to your questions in our F.A.Q. archive, find more details in the web hosting account management articles or watch our step–by–step video tutorials.